Business Process Management Suite
Exploit Multiple Technologies To Streamline Business Processes
The BPM Suite is a set of technology tools that enables complete end-to-end automation, streamlines processes, and allows continuous improvements to effect changes. The suite can use multiple technologies like RPA, AI, Mobile Imaging, DMS, Web Scanning, etc. leading to the capability that allows quick changes in an operational time without having to modify the code.
Build New Business Applications Rapidly & Expand Existing Ones
Modern BPM Suite, with a collection of tools and API framework, provides a canvas for integration capabilities that helps leverage the capabilities of existing systems. You can rapidly construct new business process applications or fill in white spaces in your organization using the tools of the BPM Suite that allow continuous verification and validation at all stages of development. Often systems like CBS (Core Banking System), CIS (Core Insurance System), ERP (Enterprise Resource Planning), etc. are integrated with BPMS based solutions.
Respond To Customers, Market, Trends & Challenges More Effectively
It improves an enterprise’s ability to respond to market trends and opportunities with speed and robustness. BPM implementation uses a “model-based” approach, which intrinsically makes life easy for managing business complexities, preserving corporate memory or process knowledge in a versioned repository, reusing components, and automating processes.
Cut Cost, Increase Revenue & The Market Share With Modern BPMS
Modern BPM Suite helps achieve objectives like reducing the TAT drastically for critical business processes, reducing manpower needs, aligning resources with the strategic direction of the enterprise, getting operational visibility, etc. Moreover, managing risks and meeting regulatory compliances, improving service quality all become very easy, leading to lower costs, increase in revenues, and market share.
Why Do You Need Business Process Management Suite
The BPM Suite is a set of technology tools that provides an environment for supporting the rapid development of business process applications and building ‘truly’ end-to-end automation solutions for addressing challenges such as process turn-around time, organizational productivity, service quality, regulatory compliance, management visibility, business scalability and operational excellence. The BPM tools have the intrinsic ‘Low-Code’ power as the solution design is ‘model-based’ and leverages ‘reusable components’ that make building each successive process application as much as 20 times faster.
The Low-Code capabilities include Routing Rules, Document Generation (e.g. Sanction Letter, CAL, CAM, etc.), Scorecard Generation, Text Formatting, Document-based Mobile App Development, Dashboard-based Business Activity Monitoring, etc. BPMS also provides a canvas for integration capabilities with external systems such as CBS (Core Banking System), CIS (Core Insurance System), ERP (Enterprise Resource Planning), etc. besides being a catalyst for easy adoption of emerging technologies like RPA, AI, ML, etc. within the automation solution design.
Features & Components of BPM Suite
Framework & API Toolkit
It provides the canvas for automation and well-thought APIs (Application Programming Interfaces) that fulfill a wide range of requirements for human or robotics work steps.
Process Execution Engine
This piece also called the heart of orchestration is responsible for execution of rules and it routes the work to the queues, users or systems as per process definitions.
Routing Rules Engine
The Rules Engine moves the work on-the-fly from one step to the next based on business rules and allocates tasks to different executors (humans & robots).
This provides a console for enterprises to have control on execution, deployment and management of processes like updating activity properties, routes, rules, etc.
User Web Desktop
As business processes usually require human intervention this feature provides a complete view of the activities related to processes and cases pending for action.
User Mobile Interface
This is provided for enhanced mobile and social collaboration and comes with a set of APIs to integrate client side mobile applications or build custom mobile interfaces.
BPMN 2.0 Compatibility
To prevent vendor lock-down you should avoid using the proprietary process modeler and ask for process portability through popular open-source modelers.
Master Data Manager
MDM module comes with a maker-checker capability and is very useful in enabling linkage to ‘master’ files for better maintenance of the master data.
BAM or Dashboard
Business Activity Monitor or Dashboard enables you to produce reports which can show real-time as well as periodic data helping you get graphical insights.
Areas Where Enterprises Exploit BPMS The Most
Loan Origination (Retail, SME, Corporate, Etc.)
Deposit Account Opening
Customer & Employee Onboarding
Accounts Payable & Receivable
Ticket Tracking & Complaint Management
Banking & Financial Services
We serve some of the world’s largest Banking and Non-Banking players in Retail, SME & Corporate and take pride in creating new benchmarks in automating their business process operations.
Insurance & Third-Party Administrators
As the Insurance & TPA organizations take digital transformation targets, our solutions automate their journeys for Claims Settlement, Policy Servicing, New Business Expansion, etc.
Shared Services & Outsourcing Orgs
The Captive Shared Services Centers and BPO/KPO require a flexible automation platform with robotics capabilities to fulfill their customer’s horizontal & vertical needs, faster.
Technology & Services Organizations
Our forte in product development helps us offer independent applications development projects to Clients who wish to invest in their own IPR creation on a pure services model.
Manufacturing & FMCG
Our product suite integrates the ‘back-office’ with ‘field operations’ through mobility, regardless of whether the business processes automation is for sales or customer services.
Life Sciences & Pharmaceuticals
The business processes such as Clinical Trials, Research Documentation, Geo-location Tracking, Exception Reporting, etc. are the key automation areas in this sector.
This sector is increasingly embracing Workflow & DMS-based government-to-citizen services, e-governance, e-office solutions with the objective of creating less-paper offices.