In this rapidly evolving digital era, where automation is key to driving efficiency and streamlining processes, Servosys offers an innovative approach to automate the end-to-end loan journey for microfinance institutions using ServoStreams BPM-based Digital Lending platform.
Our BPM (Business Process Management) based digital lending solution can be highly beneficial for microfinance companies, enabling them to grow their business in several ways:
Streamlined Loan Origination Process
ServoStreams BPM-based Platform automates and streamlines the loan origination process, from Lead generation, Pre-screening, Credit underwriting & sanctioning to Disbursement. It helps in eliminating manual paperwork and enables digital capture of customer data, reducing the time and effort required to process loan applications. This efficiency leads to faster turnaround times, enabling microfinance companies to serve a larger number of customers.
Improved Risk Assessment and Decision Making
ServoStreams enables you to define Credit Policy and Assessment criteria with automated decisioning and Deviations. By analyzing multiple data points, including financial history and borrower profiles, the system can provide accurate risk assessments, ensuring that loans are extended to deserving and reliable borrowers. This helps microfinance companies mitigate risk and reduce default rates.
Enhanced Customer Experience
Servosys offers convenient self-service portals and Assisted door to door Services through mobile based applications for borrowers to avail loans. This improves the overall customer experience by providing easy access, transparency, and quick services.
Efficient Loan Servicing and Collections
Servosys solutions enable microfinance companies to automate loan servicing processes, such as loan disbursement and collections. This ensures timely and accurate recording of transactions, reducing errors and minimizing manual intervention. Automated reminders and notifications can be sent to borrowers, improving repayment rates and reducing delinquencies. Efficient collections processes also enable microfinance companies to allocate resources effectively, resulting in cost savings
Scalability and Expansion Opportunities
With streamlined processes, reduced manual efforts, and improved operational efficiency, microfinance companies can scale their operations more easily. ServoStreams allows for faster processing of loan applications, enabling microfinance institutions to cater to a larger number of borrowers without compromising on risk assessment and compliance. This scalability opens up opportunities for expanding the business into new regions or serving additional customer segments.
Key benefits of Servosys Microfinance Loan Software Solutions
Reduce the Turnaround time
for sanctioning Microfinance loans by up to 90% with the end-to-end digital journey that enables Paperless processing & quick decision making.
Simplify Complex Loan process
with Intelligent rules & routing with leverage to make on the fly changes to adapt to market & Business requirements.
with limited resources, including manpower and technological infrastructure. Without hindering the ability to efficiently manage loan applications, evaluate creditworthiness, and disburse large number of loans.
Minimize operational costs
by reducing administrative expenses, preventing duplication of efforts, and cut short the loan approval cycle.
Seamless Integration and Scalability
Seamless integration with core banking systems and scalability for application volumes, serving banks of all sizes for CASA opening.
Implement End-to-End loan workflow automation, enabling seamless coordination between different stakeholders such as Field Officers, Branch Managers, Credit Underwriters and Operations Teams.
Banking & Financial Services
We serve some of the world’s largest Banking and Non-Banking players in Retail, SME & Corporate and take pride in creating new benchmarks in automating their business process operations.
Insurance & Third-Party Administrators
As the Insurance & TPA organizations take digital transformation targets, our solutions automate their journeys for Claims Settlement, Policy Servicing, New Business Expansion, etc.
Shared Services & Outsourcing Orgs
The Captive Shared Services Centers and BPO/KPO require a flexible automation platform with robotics capabilities to fulfill their customer’s horizontal & vertical needs, faster.
Technology & Services Organizations
Our forte in product development helps us offer independent applications development projects to Clients who wish to invest in their own IPR creation on a pure services model.
Manufacturing & FMCG
Our product suite integrates the ‘back-office’ with ‘field operations’ through mobility, regardless of whether the business processes automation is for sales or customer services.
Life Sciences & Pharmaceuticals
The business processes such as Clinical Trials, Research Documentation, Geo-location Tracking, Exception Reporting, etc. are the key automation areas in this sector.
This sector is increasingly embracing Workflow & DMS-based government-to-citizen services, e-governance, and e-office solutions with the objective of creating less-paper offices.