ServoStreams® is the state of the art product, designed for automating and streamlining business processes or workflows that can be changed or evolved easily, as per business needs of the enterprises from time to time. This product is laced with advanced features and capabilities like in-memory execution of rules, BPMN2.0 compliance, and so on. The product suite supports rapid application development of workflow-based business applications.
The product components have won client accolades for being developer and integration friendly. It’s APIs and Integration Framework work like glue for other technology components providing end-to-end automation.
The BPMS Orchestration Server with In-Memory Routing Rules Engine that allows separation of business rules from application and execution of defined workflows.
The server moves the work from one step to the next based on the information provided.
Different activities are triggered based on business rules and tasks are allocated to different participants (humans & robots), which facilitate paperless workflows.
know how you can easily develop applications for automating simple departmental function to complex enterprise-wide solutions
Key Features & Functionalities of ServoStreams
“In-memory” Rules Processing
Faster response rate with minimum hardware requirement helps in achieving better throughput. Prevents delays in bulk submission, and requires no separate configuration for processing services.
Equip users with power to easily design, automate and publish workflows with an easy to configure platform. Define Business/Credit rule quickly, and customize the critical business processes to scale the operation & meet the ‘always-changing’ business needs.
Routing Rule Engine
Auto-routes/allocates cases to different executors, shares data and documents among stakeholders, thereby ensuring paperless process & single version of truth for the entire organization.
No Proprietary Process Modeler
ServoStrems does not use proprietary process modeler to ensure “portable” process definition; also eliminates the understanding gaps between process owners and developers & saves rework for implementer.
Online/Offline workability helps field executives in their works - lead generation, house verification, collections, etc., and thereby providing “seamless field to back-office” capabilities.
API and Non API based integrations with existing third-party systems dramatically improves the productivity of employees with no recurring investments.
ServoStreams is equipped with smart configurable components that not only gives you the flexibility to modify the process but also do it with minimum possible coding effort.
Introduction to new regulations by governing authority or board decisions are common. Meeting 100% compliance shall never be a problem statement for IT.
Other Miscellaneous Features
It is “Applet-independent”, requires no JRE deployment at the client, uses “mobile-first” design, and is more “developer-friendly”, as the developers can define their own JSPs.
Faster Delivery Time
A single Integrated Application for Mobile and Web, self services-based straight-through-processing, routing rule engine for auto-distribution and routing of workflows reduce request processing turnaround time and increase the pace of delivery. In addition, ‘integration-friendly’ ServoStreams further increases processing speed as it can quickly communicate with different applications viz. Core Banking System, DMS, ERP/CRM and 3rd party apps.
Greater Customer Satisfaction
Quick and automation enabled request processing, more streamlined process, better operational visibility to the senior management team ensure fast, effective and quality service delivery that in turns increase the customer experiences. The RAD-based platform offers quick scalability thereby promoting the continuous improvement in service delivery and hence drastic improvement in the customer satisfaction index.
Real-time and 360° reporting of various key performance indicators, advanced exception handling mechanism, products’ ability to ensure 100% compliance. etc. like features improves the quality of services. Moreover, the customizable platform helps customers comply with all regulatory and SAL requirements. The real-time monitoring through MIS dashboard empowers the management team to monitor and control the operations and eventually, improve the quality of the product/service.
Reduced Manpower Requirement
The ‘Self-distribution’ capability of Servostreams automatically distributes the tasks among human and robotic executors, balances the load among them, routes the cases/work-items to the next tray/destination, etc. All these things together minimize the human interventions and execute the process at relatively faster paces thereby manpower requirement is reduced. Additionally, the automation-enabled document and file handling mechanism further reduced manpower need.
Reduced request processing turnaround time, reduced manpower requirement as automated systems require less human intervention. Optimum utilization of existing IT infrastructure and Mobile/Tab-based request processing capability, etc. altogether reduce the cost of operation. That in turns, eventually, help organizations reach break-even points earlier, followed by the substantial increase in topline and bottom-line growth.
Banking & Financial Services
We serve some of the world’s largest Banking and Non-Banking players in Retail, SME & Corporate and take pride in creating new benchmarks in automating their business process operations.
Insurance & Third-Party Administrators
As the Insurance & TPA organizations take digital transformation targets, our solutions automate their journeys for Claims Settlement, Policy Servicing, New Business Expansion, etc.
Shared Services & Outsourcing Orgs
The Captive Shared Services Centers and BPO/KPO require a flexible automation platform with robotics capabilities to fulfill their customer’s horizontal & vertical needs, faster.
Technology & Services Organizations
Our forte in product development helps us offer independent applications development projects to Clients who wish to invest in their own IPR creation on a pure services model.
Manufacturing & FMCG
Our product suite integrates the ‘back-office’ with ‘field operations’ through mobility, regardless of whether the business processes automation is for sales or customer services.
Life Sciences & Pharmaceuticals
The business processes such as Clinical Trials, Research Documentation, Geo-location Tracking, Exception Reporting, etc. are the key automation areas in this sector.
This sector is increasingly embracing Workflow & DMS-based government-to-citizen services, e-governance, e-office solutions with the objective of creating less-paper offices.